Long Island Copier Blog

How to Fix Black Lines on Copies

john : April 15, 2018 3:28 pm : copier blog

Do you hate having lines or little black dots on your copies? Many office staff have come across copier issues that have slowed down their workload. Fortunately, the solution is usually fairly simple; requiring some cleaning materials and a bit of elbow grease.

First, check that the lines aren’t from the original document. If there seems to be no problems with the original, it may be due to dust. Small amounts of dust are known to cause lines, streaks, or smudges on your copies or document scans. Next, print a test page that is blank. If there’s still a smudge, you may have an issue with the print assembly on the copier.

If these simple checks are not the culprit, you will need to clean the glass of your machine.  DO NOT clean the glass surface with anything abrasive, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride. Also, don’t place liquid directly on the glass. This may cause it to seep through any cracks or get into the interior of the machine. For a safe way to clean the glass, use a soft cloth moistened with water, nonabrasive glass cleaner, or lens cleaner. When finished, dry the glass with a soft, dry cloth to prevent spotting.

Lines on the copies may also be caused by the toner. To fix this issue, open the front panel of the copier and remove the toner cartridge. Wipe the cartridge clean with a dry cloth and use a vacuum to remove any loose toner from the area where the cartridge is installed. Using a can of compressed air, blow loose toner and other debris free from the inside of the copier. Doing this will help you clean hard to reach areas of the copier, such as the paper feed. Replace the toner cartridge and make another blank copy. If the streaks are still there, they are likely the result of toner, debris or scratches on the copier drum.

To keep your copier working efficiently, you should perform regular cleaning of your machine. Basic cleaning and maintenance of the machine should be done every two or three months. It is also smart to call us to have professional maintenance performed once a year to prevent hardware problems and extend the copier’s life.

For more information on copier maintenance or copier sales on Long Island, contact us today!

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Why You Need To Upgrade Your Copier

john : February 15, 2018 9:00 am : copier blog

The economy is booming, business is increasing, and so is the usage of your office equipment. One of the pieces you use most frequently is your copier. If you haven’t upgraded your copier lately, you have likely been experiencing frequent jams and other problems. The easiest way to rid yourself of this hassle is to look for copier sales Long Island and get a new copier in your office today.

Time Is Money
How much time do your office workers spend trying to pry crumpled paper out of a copy machine? How often do you see copies that are unreadable, off-center, or generally unusable? A new copier frees that wasted time so more can be accomplished in a day.

Upgrade Morale
An office environment suffers when equipment is old and out-of-date. A new copier will give your office the morale boost that it needs. When your office workers know they will no longer have to hassle with an older machine, they will be happier, which leads to a better, more productive work environment.

Boost Your Image
If you meet clients in your office, the last thing you want them to see is an outdated, barely functioning copier. Nothing says success like having new office equipment. The copier is probably the largest and most noticeable item in your office. Upgrading it says success.

Save Money
Newer copiers simply out-perform their older counterparts. They work faster and more efficiently on less power. Better still, when you have a new copier, you will not need to waste money on copy repair services.J&B Business Copiers provide copier sales long island. You can quickly upgrade your office for a low price in just one call.

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Signs that Your Office Copier May Need Service

john : January 16, 2018 8:36 am : copier blog

A typical business office will have many expenditures during the course of the month. Spending money is necessary in order to keep the office running in a smooth fashion. Items such as office furniture, break room materials, and other miscellaneous areas all will play a role in the expenditures. One area that also can be an expense would be the proper maintenance and servicing of office copiers. Copiers can and do break down. It doesn’t matter which brand either. They could be New York copiers, Long Island copiers, Ricoh copiers, or even Savin Copiers; but rest assured, they will break down. Because an office copier is an important tool that helps a company run smoothly, here are some signs that you might need a copier service to come look at your copier.

1.The paper has double images on it. 

If there are double images on the paper, then that is definitely a red flag. But if a copier is printing double images, then don’t panic. Sometimes double images can occur from a copier simply because the wrong type of paper is being used with it. Sometimes double images can occur when your equipment is dirty as well. If you are seeing double images from your copies, then give us a call and we will help you troubleshoot.

2. The copier only prints pages that are all white. 

Once again, we can help you troubleshoot this issue. If your copier will only print all white pages, it could mean that you have a clogged ink nozzle, a low power source, or a glass scanner glass that is dirty. Alternately, check to make sure that you are printing the right side of the page just in case.

3. The copier prints pages that are all black. 

There are a number of reasons why a copier will print all black pages. Usually the experienced copy machine repair technician will cite defective problems as the main reason for this malfunction. In this case, a copier could have poor toner cartridge solutions, a defective high voltage electrical supply, or a DC controller PCA module that is on its way out.

Finally, consider the fact that there are situations where it would be best to replace the copier entirely. First of all, if you are exceeding the duty cycle by printing too many copies then you probably should consider upgrading your machine. Secondly, if your copier is over five years old it might be time to consider replacing it.

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Customized Copier Maintenance Plans Will Keep Your Copiers Running Like New

john : December 15, 2017 8:00 am : copier blog

A customized copier repair plan is going to help you keep your copier in very good condition, and you need to make sure that you purchase the copier repair services you need before something happens to your copier. The copier in the office could bring everything to a halt when it stops working, and you need to make sure you can get it fixed in just a couple moments. Anyone who is serious about this process is going to be able to get their repairs done quickly.

The Plan

You can get a plan that is going to help you get services every year, and that will help keep the copier going even if it does not break. You also need to make sure that the plans allows for you to get help when the copier breaks. A repair technician should offer to come to your location immediately, and the plan should pay for every repair visit with a small service fee. More expensive service plans are going to allow you to make sure that you are not paying for any of your visits. This means that you will be able to get much better results because you have an easy way of getting in touch with the repairman.

The Payment

Make sure that you are paying just one time for the copier repair services. You are going to be able to make the most of your money when you pay up front, and you will not have to worry about paying every month. You are paying for security in advance that is going to help you manage your copier, and you will be able to avoid problems that are going to be caused when the copier breaks.

Any copier that you keep in the office is going to help everyone get their work done, but you need to make sure that you are going to get the best repair services when something happens. You will be able to avoid payment problems, and you can always call someone when there is a problem with the copier. Your copier is the lifeblood of the office, and that means that you need to be able to make the call instantly.

You can get good copier repair services that are going to help you, but you have to make sure that you have done your homework before buying. The repair services help you save money in the end.

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Scanning Tips for Copier Machine

john : June 15, 2017 8:14 am : copier blog

If you are someone who  frequently scans many documents on your copier, then it’s important that you get the right machine and know how to avoid causing damage or headaches. Here are some scanning tips to get the most from your machine.

Get the right office machine

Find the right copier machine that works for your business’s needs. Regular desktop scanners can perform about 10 scans per minute. A powerful office machine can do over 1000 scans an hour. Make sure you have a copier that can keep up with your workflow and company’s needs.

Get an Automatic Document Feeder

An Automatic Document Feeder (ADF)  is a standard feature for most printers, fax machines and large copiers, but some older models may not have it. An ADF will help you significantly reduce the amount of time it takes for you to scan.  It allows multiple pages to be copied or scanned at one time without the need to place each individual page in the copier or scanner. It will feed your documents without human interaction so you can focus on other important jobs.

Install a metal detector

Often, staff may forget to remove staples or paperclips from large documents that they want to scan. This can be a major problem for most machines. A metal detector will be able to help you find paper clips and staples and avoid any damage to your copier.

Pay attention to paper tray

Some copiers will automatically detect when a machine is low on paper. You can prevent that annoying beeping that announces an empty tray and a complete stop in printing. Check the paper tray and refill it with printer paper after your project is finished. The next person who needs to scan and print a document will definitely be thankful.

At J & B  Business Copiers, we have a variety of MFP and copiers for your office’s needs. Contact us today for more information.


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